CallwakeMissed-Call Recovery · Landscaping
Missed-call text back for landscapers
When landscapers miss calls
Landscaping crews work loud. Mowers, trimmers, blowers and skid steers run all day, and everyone wears ear protection. Even if the phone is in a pocket, nobody hears it. By the time the crew breaks for lunch, there are missed calls from numbers you don't recognize.
Many of those callers want recurring work: weekly mowing, spring cleanups, or a new planting bed. They're often calling several companies at once and will go with whoever gets back first. Industry data says 27–28% of calls to small service businesses go unanswered, and fewer than 3 in 100 callers leave a voicemail. In spring, that's a lot of season-long customers.
Callwake forwards unanswered calls to your dedicated text line. The caller hears a short notice, then gets a text from your business within seconds. It asks about the property, uses your approved answers, and offers an estimate visit from your open times. You check the phone at lunch and see what's booked.
What callers usually need
Landscaping accounts start with these services. Callers often ask about price first, so your estimate answer matters most.
- Lawn care. Weekly or every-other-week mowing, edging and trimming.
- Cleanups. Spring and fall cleanups, leaf removal and storm debris.
- Planting. New beds, shrubs, trees and seasonal color.
- Irrigation. Sprinkler repair, startups and winterizing.
- Hardscape. Patios, walkways and retaining walls. Bigger jobs worth following up.
Busy season, real slots
In spring, Callwake only offers estimate times you've opened. If your schedule is full, it says so using your wording and offers the next available times. It never commits your crew to a start date you didn't set.
What it looks like
Here's a typical conversation after a missed call. The caller first hears a short recorded notice, then gets this text from the business's dedicated text line.
Your Business: Sorry we missed your call! This is our text line - what do you need help with? Reply STOP to opt out, HELP for help.
Looking for weekly mowing for the summer. How much?
Your Business: We offer weekly or every-other-week visits during the season. We look at the property and confirm the estimate before any work starts. What's the address?
412 Maple Ave
Your Business: Thanks. We can stop by Fri at 11:00 AM or Fri at 3:00 PM - which works?
3 is good
Your Business: You're booked for Fri at 3:00 PM for an estimate. See you then. Reply STOP to opt out.
The caller asked for a price. Callwake used the approved estimate answer instead of guessing a number. Want to try one yourself? Use the live demo.
Answers you can approve
These are the starting answers for landscaping accounts. Callwake uses only these to reply. Change the wording, delete what doesn't fit, or add your own.
- Do you offer regular lawn service?
- Yes - weekly or every-other-week visits during the season.
- What areas do you serve?
- We serve the local area; tell us your address and we'll confirm.
- Do you give free estimates?
- We look at the property and confirm the estimate before any work starts.
- Are you insured?
- Yes, fully insured.
- How soon can you start?
- Usually within a week; we'll offer the next available times.
Rules it follows
Callwake only texts people who called your business. Every text starts with your business name and comes from a dedicated text line verified in your name. STOP and HELP always work, and there are no marketing texts. See the full overview for how setup, compliance and pricing work.
Pricing
Missed-Call Recovery is $99 a month, or $79 a month billed annually, with up to 300 conversations a month. Add Quote Follow-up with the Revenue Recovery Pack for $129 a month. 14-day free trial (card required), 30-day money-back guarantee. See all plans.
Frequently asked questions
Callers always ask for a price. What does Callwake say?
It uses your estimate answer. If you want to share a starting price, add it as an approved answer and Callwake will use that wording.
Can it book estimate visits around my crew schedule?
Yes. You set the days, hours and slot length. Callwake only offers times inside those rules.
We're seasonal. Can I pause it in winter?
Yes. Pause it in Settings. Calls still ring your phone as usual; we just don't text.
Does it help with hardscape quotes?
Yes. Quote Follow-up sends up to 3 texts in your wording to customers who agreed to it, and stops when they reply.
Related
Stop losing jobs to missed calls.
Early access is open to 10 trade businesses. They keep the launch price for 12 months.